Analytics
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Customer Acquisition Cost
$42.35
-5.2%from last month
Customer Lifetime Value
$1,250
+12.5%from last month
Customer Retention
78.3%
+3.1%from last month
Lead Conversion Rate
24.8%
+4.1%from last month
Customer Journey Stages
Distribution of customers across sales funnel
Customer funnel visualization
Awareness → Consideration → Decision → Loyalty
Lead Sources
Where your leads are coming from
Lead sources distribution
Website, referrals, social media, direct, etc.
Recent Customer Interactions
Latest customer touchpoints and activities
Sales call completed
15-minute call with Acme Corp about premium plan
10m ago
Follow-up email sent
Proposal sent to TechStart Inc. regarding enterprise solution
45m ago
New lead created
GlobalTech added as a new lead from website contact form
2h ago
Support ticket resolved
Resolved billing issue for Quantum Solutions LLC
3h ago
Customer Engagement
Activity metrics across customer touchpoints
Engagement metrics visualization
Email opens, website visits, call duration, response time